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Eazymoov Support

Last updated on Aug 30, 2026

If you've paid for Eazymoov but the app doesn't show your subscription — for example on a new phone, after reinstalling, or after signing back in — you can restore it.

How to restore

  1. Open Profile → Subscription.
  2. Tap Restore purchases.
  3. Confirm with the App Store or Google Play account that made the original purchase.

Within a few seconds the app should show your active plan again.

Important

  • You must be signed in to the same store account (Apple ID / Google account) that bought the subscription.
  • A subscription is tied to that store account. It can't be moved between an Apple ID and a Google account.
  • If you bought on iPhone, restore on an iPhone signed in with that Apple ID.

Still not showing?

Eazymoov re-checks your subscription automatically each time you open the app, so give it a moment after restoring. If it still doesn't appear, see Subscription not showing.