The video won't load or keeps buffering
- Check your internet connection — video needs a steady connection to start.
- Switch from mobile data to Wi-Fi (or vice versa) if one is weak.
- Close the app fully and reopen it.
"Could not load exercise"
The exercise may have been temporarily unavailable. Go back and open it again. If it persists, it may have been removed by the instructor.
The video plays but there's no sound
- Check your phone isn't on silent and the volume is up.
- Some exercises are guided by on-screen movement rather than narration.
Mirrored view is greyed out
Not every exercise has a mirrored version yet. When it's unavailable the app says so — use the normal view.
Auto-repeat isn't looping
Turn it on in Profile → Playback → Auto-repeat exercise video. It applies to exercise videos played on their own.
It didn't count toward my goal / streak
A session is logged when the video reaches the end. If you stop partway through, it may not count. Let it play to completion (auto-repeat keeps it as one history entry).