The email code didn't arrive
- Wait a minute — it can take a moment.
- Check your spam / junk folder.
- Make sure you typed your email correctly.
- Tap Resend code when the button becomes available.
- Try the sign-in link in the email instead of typing the code.
"That code is invalid or has expired"
Codes expire after 10 minutes and can only be used once. Request a new one with Resend code and enter the latest code.
The magic link opens a browser and nothing happens
Open the link on the same phone that has the Eazymoov app installed. If it opens in a browser, the app should take over; if not, go back to the app and type the 6-character code instead.
Apple Sign In fails
If you previously deleted your account and try to sign in with Apple again, Apple may withhold your email. Fix it in: iPhone Settings → your name → Sign in with Apple → Eazymoov → Stop Using Apple ID, then try again.
Google Sign In fails
Make sure you complete the Google screen and don't close it early. Try again, and check your internet connection.
I'm signed in as the wrong account
Open Profile → Sign out, then sign in with the correct email / provider.