Starting, changing and cancelling your subscription

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Eazymoov Support

Last updated on Aug 30, 2026

Your subscription is handled through the App Store (iPhone) or Google Play (Android). Eazymoov never sees your card details.

Start or upgrade

  1. Open Profile → Subscription.
  2. Tap Upgrade Plan.
  3. Choose Plus or Unlimited, and monthly or yearly.
  4. Confirm with your store account. If you're eligible for the free trial, it's applied automatically and nothing is charged yet.

Change plan (monthly ↔ yearly, Plus ↔ Unlimited)

Tap Manage Subscription in Profile → Subscription. This opens your store's subscription settings, where you can switch plans. Upgrades usually take effect immediately; downgrades take effect at the next renewal.

Cancel

Cancelling is done in your store, not in Eazymoov:

  • iPhone: Settings → your name → Subscriptions → Eazymoov → Cancel Subscription.
  • Android: Play Store → profile picture → Payments & subscriptions → Subscriptions → Eazymoov → Cancel subscription.

You keep access until the end of the period you've already paid for. Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date.

Refunds

Refunds are handled by Apple or Google under their policies, not by Eazymoov. Use "Report a Problem" on your App Store receipt, or the Play Store refund request flow.

After cancelling

When your paid period ends, your access drops back to no subscription. Your goals, history, badges and series are kept — they return as soon as you resubscribe.