If you've paid for Eazymoov but the app doesn't show your subscription — for
example on a new phone, after reinstalling, or after signing back in — you can
restore it.

## How to restore

1. Open **Profile → Subscription**.
2. Tap **Restore purchases**.
3. Confirm with the App Store or Google Play account that made the original
   purchase.

Within a few seconds the app should show your active plan again.

## Important

- You must be signed in to the **same store account** (Apple ID / Google
  account) that bought the subscription.
- A subscription is tied to that store account. It can't be moved between an
  Apple ID and a Google account.
- If you bought on iPhone, restore on an iPhone signed in with that Apple ID.

## Still not showing?

Eazymoov re-checks your subscription automatically each time you open the app, so
give it a moment after restoring. If it still doesn't appear, see
[Subscription not showing](../troubleshooting/subscription-not-showing.md).